Privacy Policy for DrayToDock.com
Effective Date: March, 2025
1. Introduction
Welcome to DrayToDock.com ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform.
By accessing or using DrayToDock.com, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect and process the following types of information:
- Account Information: When you sign up, we collect your name, email address, phone number, and business details.
- Carrier & Broker Information: If you register as a carrier or broker, we collect your Motor Carrier (MC) number and Department of Transportation (DOT) number for verification purposes.
- Company Verification: To verify business authenticity, we require an Employer Identification Number (EIN).
- Service Listings & Transactions: Information you provide when posting or responding to service requests, including descriptions, pricing, and location.
- Payment Information: If applicable, payment details may be processed securely through third-party payment providers.
- Usage Data: We collect data on how you interact with the platform, such as log-in times, page views, and activity.
3. How We Use Your Information
We use the collected information to:
- Verify accounts and business authenticity.
- Facilitate communication between users (e.g., brokers, carriers, and shippers).
- Provide, improve, and customize our platform.
- Ensure compliance with legal and regulatory requirements.
- Prevent fraud and unauthorized access.
- Send notifications regarding service matches, updates, and platform enhancements.
4. Data Protection & Security
We implement industry-standard security measures to protect your personal information. However, while we strive to protect your data, no online platform is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.
5. Fees & Payments
- Users receive a 90-day free trial upon registration.
- After the trial period, users will be charged $29.99 per month, billed annually.
- DrayToDock.com does not charge commissions or transaction fees between users.
6. Information Sharing & Disclosure
We do not sell or share your personal data with third parties for marketing purposes. We may share information in the following cases:
- With other registered users to facilitate business transactions.
- With service providers who assist in platform operations (e.g., payment processors, verification services).
- When required by law, such as responding to legal requests or preventing fraud.
7. User Rights & Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Request the closure of your account.
To exercise these rights, contact us at connect@draytodock.com
8. Retention of Information
We retain collected data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the platform after updates constitutes acceptance of the new policy.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
connect@draytodock.com
DrayToDock Team